Privacy Policy

This page explains how CasinOK handles personal data collected from players in the United Kingdom. Understanding these practices helps users make informed decisions about registration and gameplay. The platform operates under a Curacao licence and applies SSL/TLS encryption to protect user information during transmission. Players can review the CasinOK responsible gambling page for additional player protection details.

Information We Collect

CasinOK gathers several types of data during account creation and ongoing use. Registration requires an email address, password, and preferred currency such as GBP. Additional details may be requested during identity verification before the first withdrawal.

Personal identification data including name and date of birth
Contact details such as email address
Payment information for deposits and withdrawals via Visa, Mastercard, Skrill, Neteller, or cryptocurrency options like BTC, ETH, LTC, and USDT
Device and browser data for security monitoring
Gameplay activity and transaction history

KYC documents typically include photo ID and proof of address. Verification usually completes within 24 hours on weekdays.

How We Use Your Data

Collected information serves specific operational purposes. Account management relies on email and password credentials. Payment processing requires banking or crypto wallet details to handle deposits from £20 and withdrawals through supported methods.

Player data supports fraud prevention and responsible gambling tools. Session timers, deposit limits, and self-exclusion options depend on accurate user records. The online casino CasinOK maintains these features to comply with regulatory expectations.

Transaction records help resolve disputes and fulfil legal obligations. Support teams access account details when responding through live chat or email at the designated support address.

Data Protection Measures

SSL/TLS encryption secures all data transfers between player devices and casino servers. This standard protects sensitive information during registration, deposits, and withdrawals. Cryptocurrency transactions through BTC, ETH, LTC, XRP, or DOGE benefit from blockchain transparency alongside platform security protocols.

Access controls restrict staff visibility to essential information. Password requirements mandate at least 8 characters with uppercase, lowercase, and numeric elements. Email verification confirms account ownership during registration.

CasinOK does not sell personal data to third parties. Information sharing occurs only under specific circumstances.

Payment processors receive transaction details necessary to complete deposits and withdrawals. This includes card networks and e-wallet providers operating in the UK market. Identity verification services may access documents during KYC checks.

Legal authorities can request data when required by applicable law. Regulatory bodies overseeing the Curacao licence may access records during compliance reviews.

Your Rights

Players maintain several rights regarding their personal information. Account holders can request access to stored data through support channels. Corrections to inaccurate details are processed upon verification.

Data deletion requests are considered within legal retention requirements. Transaction records may be kept for regulatory compliance even after account closure. Players can withdraw marketing consent at any time through account settings.

Cookies and Tracking

The platform uses cookies to improve functionality and analyse usage patterns. Essential cookies support login sessions and security features. Analytics cookies help monitor site performance without identifying individual users.

Browser settings allow cookie management. Disabling certain cookies may affect site functionality including game loading and account access.

Policy Updates

This privacy policy may change to reflect operational or regulatory developments. Updates appear on this page with revised effective dates. Continued use of the platform after changes indicates acceptance of new terms. Players should review this page periodically for current practices.

Contact Information

Questions about data handling can be directed to the support team via live chat or email. Response times for email queries typically fall within a few hours during business days. Support operates around the clock through the live chat feature available on site pages.